Privacy Policy – heka-interior.com

We process personal data to improve the services we offer to all our users. This data includes various elements, from user preferences and settings on our website to more complex aspects such as website traffic analysis. The way data is collected and used depends on how you use our services and how your privacy settings are configured. Processing this data allows us to continuously improve our services to better meet users’ needs.

We only process personal data that users provide to us. The data we collect may include first name, last name, email address, and other identifying information necessary for delivering our services. We retain data only as long as needed to ensure effective service operation and in accordance with applicable laws and regulations.

When you are not actively using our website or advanced features, we collect and store personal data using unique identifiers associated with your browser, application, or device. This data collection helps enhance the user experience.

When you use our website or advanced features, we collect data that we store and treat as personal data in accordance with the applicable personal data protection laws.

We never intentionally collect personal data from individuals under the age of 16 unless we have explicit consent from a parent or guardian. If you are a parent or guardian and believe that we have collected personal data from a person under 16, please contact us immediately.

When using our website or the advanced functionalities we offer, you provide us with certain personal data, for example via a form. Even if you do not use advanced functionalities, you may choose to provide us with your data, such as when contacting us or subscribing to receive updates and notifications about our services.

When using our website, we also collect content that you create and upload. This includes information such as saved data or documents you generate on our website. All use of personal data is carried out in accordance with applicable data protection regulations.

Application, Browser and Device

We process information about the applications, browsers, and devices you use to access our website. This processing allows us to improve our services, such as through automatic updates and adjusting the interface based on device battery level.

We process data such as unique identifiers, browser type and settings, device type and settings, operating system, information about preferences, and application version. We also process information on how applications, browsers, and devices interact with our website, including IP address, system activity, and the date, time, and referring URL of your request.

This data is processed when our website connects to our servers, for example, during page visits or when the application automatically checks for updates or new data (notifications, new content, updates).

Your Activity

We process data about your activity on our website and services to help us improve our offerings. Activity data includes:

• search queries on our website,
• interactions with content and advertisements,
• shopping activity,
• activity on third-party websites and apps that use our services.

Location Data

While using our website, we may process your location data to provide additional functionality.

We can determine your location with varying degrees of accuracy using:

• GPS,
• IP address,
• Sensor data from your device,
• Information about nearby objects, such as Wi-Fi access points, cell towers, and Bluetooth devices.

The type of location data we process depends partly on your device settings and your consent to process location data. You can disable location sharing at any time in your device settings.

We use various technologies for processing and storing data, including cookies, pixels, local storage such as browser storage or application data caches, databases, and server logs.

We process the data we collect to provide, maintain, improve, and develop our services, as follows:

Providing Services

We process your data to enable our services, including the functionality of the website and other related services.

Maintaining and Improving Services

We process your data to ensure the smooth operation of our services and to detect and resolve technical issues. Your data helps us improve our services, for example, by identifying and fixing bugs or problems encountered during usage.

Developing New Features

The data we collect on our website allows us to develop new functionalities. For instance, by understanding how you use our services, we can identify areas for improvement and development.

Measuring Performance

We process your data to analyze and evaluate the performance of our services. For example, we analyze data about your visits to our pages to determine how we can better tailor and highlight our content and services. Your interactions with our ads are also used to assess the success of our advertising campaigns. We use various tools for this, including Google Analytics, Google Tag Manager, Google Ads, Facebook, YouTube, Instagram, and Hotjar.

Communication with You

We process data such as your email address for direct communication with you. For example, we may send you a notification about suspicious activity, such as an unusual login attempt, or inform you about upcoming changes or improvements to our services. If you need our assistance, we will process information about your request to provide appropriate support.

Protecting the Website, the Owner, Operators, Users, and the Public

We also use data to improve the security and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm: https://heka-interier.si/, its owners, operators, users, or the public.

To detect and prevent abuse and ensure safety, we process your content to identify unwanted or malicious content, malware, and illegal materials.

We are not responsible for any personal data entered by users.

If we intend to use your data for purposes not covered by this privacy policy, we will obtain your explicit consent beforehand.

Our website and services provide various options for managing your personal data. If you wish to obtain an overview or export of your data, you can notify us and we will provide you with the information we hold about you.

If you would like to request the deletion of your data, please let us know, and we will remove all data from our systems that is not essential for providing our services or legally required to be retained.

Additionally, https://heka-interier.si/ provides various options for managing the collection of your data:

• Cookie Settings: You can adjust cookie settings on our website to control which cookies are stored on your device.
• Browser Settings: You can configure your browser to block cookies from a specific website or all cookies entirely. However, please note that optimal performance of our website requires the use of cookies.
• Device-Level Settings: You can change the settings on your device to limit the collection of certain data. For example, you can adjust your location settings.
• Email: You may unsubscribe from our non-essential email communications at any time using the unsubscribe link included in each email. Important service-related notifications will still be sent regardless.

We ensure that your personal data is not disclosed to any companies, organizations, or individuals, except in the following specific circumstances:

With your consent

We will share personal data outside our website only with your explicit consent. For example, if you subscribe to email notifications and we use an external service to send them, we will obtain your consent before sharing your data.

For external processing

Sometimes we rely on trusted partners or individuals who process personal data on our behalf, in accordance with our instructions and privacy policy, and under strict obligations to protect your privacy and data security.

Due to legal obligations

We may also be required to share your personal data if we believe that access, use, storage, or disclosure of the information is reasonably necessary to:

• comply with applicable laws, regulations, legal processes, or enforceable governmental requests;
• enforce our terms of service, including investigating potential violations;
• protect against harm to our property or the safety of our services, as required or permitted by law.

In some cases, we may disclose non-personal data to the public and our partners, such as publishers, advertisers, or developers, which does not allow for your personal identification. An example of such sharing is publishing usage trend data for our service.

In the event that our website becomes part of another organization due to a merger, sale, or acquisition, we will continue to protect your personal data and notify you before your data is transferred or the privacy policy changes.

The website – https://heka-interier.si/ uses strong security measures to ensure the protection of your data. We continuously monitor and detect potential security threats and automatically block access to them before they can compromise your privacy. If we detect a risk that could affect you, we will notify you and provide assistance in taking the necessary steps for increased security.

To protect your data and the website – https://heka-interier.si/, we use the following security measures:

• Protection through encryption during the transmission of your data, ensuring a high level of privacy.
• Regularly performing encrypted data backups.
• Constant review of data collection, storage, and processing procedures, including the use of physical security measures to prevent unauthorized access to our systems.
• Limiting access to personal data only to authorized persons, such as site maintainers, administrators, processors, and agents, who need it to process data. Each person with such access is bound by a strict contractual obligation, and in the event of a breach, disciplinary action or termination of the contractual relationship may be initiated.

If you wish to delete your data, you have the following options:

• Contact us and request the deletion of specific data.
• Contact us and request the deletion of all data we hold about you.
• Delete cookies on the “Cookies” (sub)page.
• Delete data directly from your device.

In some cases, we may retain data for a limited period if required for legitimate business or legal reasons.

We strive to protect data within our services from accidental or malicious deletion. Therefore, it may take some time between the deletion of certain data and the removal of copies of that data from our active systems and backup systems.

When we receive formal written complaints, we respond by contacting the person who submitted the complaint. We cooperate with the appropriate regulatory authorities, including local data protection supervisory authorities, to resolve any complaints regarding data transfers that cannot be resolved directly with you.

If you have any concerns about our processing of your personal data, please contact us. You also have the right to contact the Information Commissioner if you believe that your personal data is not being processed in accordance with the GDPR.

In accordance with the applicable European Union data protection legislation, we ensure you have control over your data as described in this policy. By law, you have the right to request access, update, deletion, and restriction of the processing of your data. You also have the right to object to the processing of your data and to export your data.

We process your data for the purposes described in this policy based on the following legal grounds:

Your Consent

Before processing your data for specific purposes, you must give explicit consent. You always have the right to withdraw your consent. For example, we require your consent to send email notifications containing information, updates, news, and promotions. You can change these settings at any time by contacting us.
Consent can be withdrawn at any time by contacting us. Your right to withdraw consent does not affect the lawfulness of processing based on consent before its withdrawal.

When We Rely on Legitimate Interests

We process your data based on our legitimate interests and those of third parties, using appropriate safeguards to protect your privacy. This means we process your data for the following purposes:

• Providing, maintaining, and improving our website and service for our users.
• Developing new products and features useful for our users.
• Understanding how people use our website and services to ensure and improve their efficiency.
• Customizing our website and service to provide a better user experience.
• Informing users about our offers and services (marketing).
• Providing advertising that enables free access to our website and services for our users.
• Detecting, preventing, or addressing fraud, abuse, security, or technical issues in our service and websites.
• Protecting against infringement of rights, property, or safety of our website, operators, users, or the public, as required or permitted by law.
• Conducting research that improves our service for our users and benefits the public.
• Fulfilling obligations to our partners, such as developers and rights holders.
• Enforcing legal claims, including investigating potential breaches of applicable terms of service.

When Acting in Compliance with Legal Obligations

We process data when legally obligated, for example, if we must respond to a court order or enforceable act from a governmental authority.

If you have any questions, you can always contact us. You also have the option to contact a data protection authority if you have concerns regarding the exercise of your rights under applicable legislation.

This privacy policy does not apply to:

• services offered by other companies or individuals, including products or websites/apps that may include or be linked to our website – https://heka-interier.si/ or are connected to it through links on our pages or services.